Author
Listed:
- Khalid El Ouahmani
(UH2C - Université Hassan II de Casablanca = University of Hassan II Casablanca = جامعة الحسن الثاني (ar), ENCG - Ecole Nationale de Commerce et de Gestion - UH2C - Université Hassan II de Casablanca = University of Hassan II Casablanca = جامعة الحسن الثاني (ar), LRPFG - Laboratoire de Recherche Prospective en Finance et Gestion - École Nationale de Commerce et de Gestion (ENCG), Université Hassan II de Casablanca, Maroc)
- Tarik Kasbaoui
(UH2C - Université Hassan II de Casablanca = University of Hassan II Casablanca = جامعة الحسن الثاني (ar), ENCG - Ecole Nationale de Commerce et de Gestion - UH2C - Université Hassan II de Casablanca = University of Hassan II Casablanca = جامعة الحسن الثاني (ar), LRPFG - Laboratoire de Recherche Prospective en Finance et Gestion - École Nationale de Commerce et de Gestion (ENCG), Université Hassan II de Casablanca, Maroc)
Abstract
Assessing hospital performance has become a key issue for governance and managerial decision-making in a context marked by increasing pressure on public health systems. Once largely approached through financial or productivity-based measures, hospital performance is now widely recognized as a multidimensional concept encompassing clinical, organizational, and human dimensions. In this context, the article offers a critical review of the main hospital performance assessment models developed within the field of management sciences, with particular attention given to the Performance Assessment Tool for Hospitals (PATH) designed by the World Health Organization (WHO). Drawing on a documentary and comparative analysis of major theoretical frameworks—including unidimensional models, the Donabedian framework, the Balanced Scorecard, EGIPSS, and PATH—the study examines the conditions under which the PATH model can be transferred and adapted to the context of Moroccan public hospitals, which is characterized by ongoing public sector reforms, particularly within the healthcare system. The findings suggest that unidimensional approaches fall short of capturing the organizational complexity of public hospitals. In contrast, the PATH model stands out for its integrative and participatory nature, as well as its clear orientation toward continuous improvement. Despite persistent challenges related to hospital information systems, managerial culture, and stakeholder ownership, the article highlights the potential of the PATH model as a strategic lever for modernizing hospital performance management in Morocco. Keywords: hospital performance, PATH model, performance assessment, health system reform, public hospitals
Suggested Citation
Download full text from publisher
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05545512. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
We have no bibliographic references for this item. You can help adding them by using this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .
Please note that corrections may take a couple of weeks to filter through
the various RePEc services.