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Algorithms in the service of citizen engagement: an efficient management tool or a democratic illusion?
[Les algorithmes au service de l’implication citoyenne : outil de gestion performant ou illusion démocratique ?]

Author

Listed:
  • Thierry Côme

    (LAREQUOI - Laboratoire de recherche en Management - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines)

  • Stephane Magne

    (PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne, LAREQUOI - Laboratoire de recherche en Management - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines)

Abstract

This chapter offers a reflection on the benefits and risks associated with the use of algorithms in public decision-making. Firmly grounded in the framework of New Public Management, it shows how civic tech initiatives can serve as tools for citizen involvement in public projects. Depending on the type of tools used, three levels of engagement are identified: adapting services, collaborating on projects, and co-innovating as experts. Despite their capacity to harness citizen energy, the algorithmic models underlying these tools may also lead to a form of simplifying "solutionism" and to a weakening of elected officials' decision-making power.

Suggested Citation

  • Thierry Côme & Stephane Magne, 2019. "Algorithms in the service of citizen engagement: an efficient management tool or a democratic illusion? [Les algorithmes au service de l’implication citoyenne : outil de gestion performant ou illusion démocratique ?]," Post-Print hal-05522331, HAL.
    • Handle: RePEc:hal:journl:hal-05522331
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