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Comment un manager peut-il faire réussir un collaborateur en situation d’échec ?

Author

Listed:
  • Christophe Estay

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - Cnam - Conservatoire National des Arts et Métiers [Cnam])

  • Chandrashekhar Lakshman

    (UTRGV - University of Texas Rio Grande Valley [Brownsville, TX])

  • Laurent Bompar

    (Kedge Business School [Talence])

  • Zahir Yanat

    (ISTEC - Institut supérieur des Sciences, Techniques et Economie Commerciales - ISTEC)

Abstract

La mission d'un manager est de garantir l'atteinte des objectifs de l'équipe qu'il encadre. Ce résultat global provient des performances individuelles de chacun de ses collaborateurs. Pour asseoir durablement son leadership, l'encadrant doit parvenir à ce que tous réussissent. Gérer une situation d'échec est prioritaire pour le leader. Le diagnostic causal est fondamental pour renouer avec les performances. Dans la pratique, ce diagnostic est souvent négligé. Une étude quantitative renforce nos réflexions et nous permet de produire des recommandations opérationnelles pour les managers soucieux de faire réussir un collaborateur. Le diagnostic multi-causal est la pierre angulaire de l'action managériale.

Suggested Citation

  • Christophe Estay & Chandrashekhar Lakshman & Laurent Bompar & Zahir Yanat, 2020. "Comment un manager peut-il faire réussir un collaborateur en situation d’échec ?," Post-Print hal-05469828, HAL.
  • Handle: RePEc:hal:journl:hal-05469828
    DOI: 10.3917/qdm.202.0065
    as

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