Pratiques de management inclusives : développer l’autonomie au travail en ESAT à partir de la vulnérabilité

In France, 7.5% of the total number of 15-64 year-olds recognized as disabled are in employment, i.e. 39%, compared with 68% for these age groups as a whole: this means that a vulnerable population remains a long way from employment. In contrast to the United Nations Committee on the Rights of Persons with Disabilities, which seeks to eliminate segregation in employment and promote an open labor market, work-based support establishments and services (ESAT) aim to play a key role in helping people with disabilities access employment. They offer professional activity as well as medical, social and educational support in a protected environment. Our research does not assume that ESAT are models of inclusive organization but gives a voice to the workers and staff of these structures specialized in supporting work activity. If the aim of autonomy support is to create an enabling environment, according to the capabilities approach, our problem is to demonstrate the extent to which support in a situation of vulnerability encourages the development of autonomy with the aim of inclusion in the workplace. The analysis of testimonials from 70 people from 12 volunteer ESATs (54 hours of face-to-face interviews) identifies the demands and needs related to this support. The characteristics of the population surveyed are representative of those of the entire population of the ESATs studied and the interviews cover all the ESATs in the study in a balanced manner. The results inspire inclusive management practices in the workplace, based on mutual understanding that empowers people. They renew the concept of developing autonomy, defined not as a goal of self-sufficiency, but as a process of overcoming vulnerability through a supportive relationship. Care, a relationship of kindness and high standards, central to this approach, becomes the way to deal with vulnerability.