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Fintech as a key tool for financial inclusion in Morocco
[La fintech comme outil clé pour l’inclusion financière au Maroc]

Author

Listed:
  • Omaima Kassim

    (ENCGS - Ecole Nationale de Commerce et de Gestion de SETTAT)

  • Mustapha Chami

    (ENCGS - Ecole Nationale de Commerce et de Gestion de SETTAT)

Abstract

Financial inclusion has emerged as a key driver of both economic and social development, insofar as it conditions the integration of populations into dynamics of growth and inequality reduction. In Morocco, despite progress achieved in terms of banking penetration, a significant proportion of the population (particularly women, rural inhabitants, and micro-entrepreneurs) remains excluded from the formal financial system. In this context, financial technologies are emerging as a transformative lever by offering innovative and accessible solutions capable of addressing the structural limitations of traditional banking institutions. Their contribution, however, depends on several factors: bridging the digital divide, strengthening financial and digital literacy, improving infrastructure, and consolidating an inclusive regulatory framework. The effectiveness of FinTech in promoting sustainable financial inclusion will ultimately hinge on the articulation of these conditions. This article seeks to explore how FinTech can establish itself as a key tool for financial inclusion in Morocco. It will analyze current trends in the Moroccan FinTech market, the most promising innovations, as well as the challenges that must be addressed to fully harness the potential of these two technologies in advancing financial inclusion. Drawing on recent data and comparing the experiences of different countries, it will also assess public policies and private initiatives that could foster the development of FinTech as a driver of more equitable and sustainable financial inclusion. This study is based on a rigorous documentary review drawing on high-quality scientific articles selected following the methodological framework proposed by Tranfield et al. (2003), the analysis proceeds through five key stages: planning, source identification, study selection, data extraction, and synthesis of findings.

Suggested Citation

  • Omaima Kassim & Mustapha Chami, 2025. "Fintech as a key tool for financial inclusion in Morocco [La fintech comme outil clé pour l’inclusion financière au Maroc]," Post-Print hal-05413579, HAL.
  • Handle: RePEc:hal:journl:hal-05413579
    DOI: 10.5281/zenodo.17855394
    Note: View the original document on HAL open archive server: https://hal.science/hal-05413579v1
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    Keywords

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    JEL classification:

    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors
    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors
    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors
    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors

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