IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-05366599.html
   My bibliography  Save this paper

Utilizing Emotional Intelligence Skills To Enhance Leadership And Resilience-Building Processes

Author

Listed:
  • James D Hess

    (Oklahoma State University Center for Health Sciences, Tulsa, Oklahoma, USA.)

  • Bruce A Benjamin

    (Oklahoma State University Center for Health Sciences, Tulsa, Oklahoma, USA.)

Abstract

Purpose: Effective leadership requires one to be resilient in order to surmount obstacles and setbacks. Additionally, the effective leader must create an environment of resiliency within the organization to assist others in overcoming challenges and dealing with failure. The purpose of this paper is to describe how the skills affiliated with emotional intelligence can be utilized to enhance the leadership resilience-building processes and to develop an assessment questionnaire to assist leaders in the application of emotional intelligence to build resilience. Design/Methodology/Approach: Goleman's [1] and Boyatzis' et al. [2] four elements of emotional intelligence and the associated 20 behavioral competencies are analyzed to develop a methodology for the practical application of emotional intelligence skills to leadership resilience-building within the organization. Expanding on the work of Hess and Bacigalupo [3], this methodology focuses on the analysis of the emotional intelligence behavioral competencies from the perspective of leadership resilience, resulting in the development of an assessment questionnaire for the enhancement of both emotional intelligence awareness and resilience-building processes. Findings: The application of emotional intelligence skills may improve resiliency in organizational leadership. The utilization of an emotional intelligence/resiliency assessment may improve the leadership process, as well as the processes associated with resilience-building within the organization. Originality/Value: While emotional intelligence has been the subject of a significant amount of literature over the past two decades, the literature is thin on how the behaviors associated with emotional intelligence may be applied to enhance resilience and resilience-building within the organizational environment. Organizations may benefit from the practical application of emotional intelligence skills to develop resilience and resilience-building processes.

Suggested Citation

  • James D Hess & Bruce A Benjamin, 2015. "Utilizing Emotional Intelligence Skills To Enhance Leadership And Resilience-Building Processes," Post-Print hal-05366599, HAL.
    • Handle: RePEc:hal:journl:hal-05366599
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05366599. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.