IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-05348540.html
   My bibliography  Save this paper

The experience of flexible commensality in restaurants
[L’expérience de commensalité flexible au restaurant]

Author

Listed:
  • Khuong Nguyen Huy

    (CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE] - UBE - Université Bourgogne Europe)

  • Jean-Baptiste Welté

    (CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE] - UBE - Université Bourgogne Europe)

Abstract

This study explores the impact of digital technologies on the dining experience in restaurants, introducing the concept of "flexible commensality." By analyzing interactions in seven restaurants in Dijon, the research highlights how technologies, such as smartphones and social media, are redefining social dynamics around meals. The findings reveal that while technology sometimes fragments physical interactions, it can also enhance social exchanges by enabling a hybrid form of sociability. Diners navigate between digital and physical presence, balancing direct and virtual interactions. This study offers recommendations for restaurateurs, suggesting the seamless integration of technology to preserve the social experience of dining. It also paves the way for future research on the evolution of these dynamics in diverse cultural contexts and in response to rapid technological advancements.

Suggested Citation

  • Khuong Nguyen Huy & Jean-Baptiste Welté, 2025. "The experience of flexible commensality in restaurants [L’expérience de commensalité flexible au restaurant]," Post-Print hal-05348540, HAL.
    • Handle: RePEc:hal:journl:hal-05348540
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05348540. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.