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Exploring the role of enterprise social networks as a driver of inclusion

Author

Listed:
  • Adnane Chader

    (CORHIS - Communication, Ressources Humaines et Intervention Sociale - UPVD - Université de Perpignan Via Domitia - UMPV - Université de Montpellier Paul-Valéry)

  • Marin de la Rochefoucauld

    (VALLOREM - Val de Loire Recherche en Management - UO - Université d'Orléans - UT - Université de Tours, CRJP - Centre de recherche juridique Pothier - UO - Université d'Orléans)

  • Natacha Pijoan

    (CORHIS - Communication, Ressources Humaines et Intervention Sociale - UPVD - Université de Perpignan Via Domitia - UMPV - Université de Montpellier Paul-Valéry)

Abstract

The democratization of digital technology and digital tools is changing work organization practices and redefining social relations within organizations. The aim of our article is to study the impact of enterprise social networks (ESN) on employees' inclusion within organizations. We conducted a multiple case study of four companies through 59 semi-structured interviews and 50 hours of online non-participant observation. Our results highlight the ability of ESNs to strengthen the sense of belonging of employees but also to promote and enhance authenticity within organizations.

Suggested Citation

  • Adnane Chader & Marin de la Rochefoucauld & Natacha Pijoan, 2023. "Exploring the role of enterprise social networks as a driver of inclusion," Post-Print hal-05321492, HAL.
    • Handle: RePEc:hal:journl:hal-05321492
    DOI: 10.3917/grhu.126.0055
    as

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