IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-05052257.html
   My bibliography  Save this paper

Toward an ERP Implementation Model for the Public Sector
[Vers un modèle d'implémentation de l'ERP dans le secteur public]

Author

Listed:
  • Mourad Kamhi

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

  • Salahddine My Abdelouhab

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

Abstract

Although the advent of Enterprise Resource Planning (ERP) systems dates back to the end of the 20th century, their adoption by Moroccan public administrations and institutions is still in its embryonic stage. This highlights the relevance of this research, which aims to encourage public leaders across all sectors to adopt these systems. Undoubtedly, ERP systems will have a positive impact on the operations of these institutions by introducing best practices and, consequently, improving the public services offered to citizens. To achieve this, we conducted a case study of the Regional Agricultural Development Office of Souss Massa, with the goal of developing the ideal ERP implementation process. This process not only outlines the phases to follow but also identifies all variables that could influence the success of the implementation. This process is the result of both an in-depth literature review of existing theoretical models and the observation of all phases of an implementation project. This has led to the creation of a process structured around seven phases, which provides clarity on all the ambiguities associated with ERP implementation.

Suggested Citation

  • Mourad Kamhi & Salahddine My Abdelouhab, 2025. "Toward an ERP Implementation Model for the Public Sector [Vers un modèle d'implémentation de l'ERP dans le secteur public]," Post-Print hal-05052257, HAL.
    • Handle: RePEc:hal:journl:hal-05052257
    DOI: 10.5281/zenodo.15306912
    Note: View the original document on HAL open archive server: https://hal.science/hal-05052257v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-05052257v1/document
    Download Restriction: no
    File URL: https://libkey.io/10.5281/zenodo.15306912?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05052257. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.