Knowledge engineering and knowledge management for efficient corporate memory[Ingénierie de la Connaissance et Management de la Connaissance au service de l’efficience de la « Mémoire d’Entreprise »]

In 2024, the B2V Memory Observatory® took up the issue of "corporate memory" and launched concrete actions to bring this subject to the forefront of management. Prof. JeanGabriel Ganascia, a member of the Scientific Advisory Board, invited us to shed light on the subject, based on our industrial vision of current approaches and the contribution of artificial intelligence to KM: "How can we position Knowledge Management in this reflection on Corporate Memory? In the first part of the article, we present the pioneering, singular and exemplary approach of the Commissariat à l'Énergie Atomique et aux Énergies Alternatives. The second part looks at the arrival of the ISO30401 standard and the expected requirements for SKMs or "Knowledge Management Systems". The already significant contribution of Artificial Intelligence and the arrival of major language models are discussed, with the necessary industrial limits of caution. The author's conviction is clear: KM is a strategic key to addressing the the subject of "Corporate Memory