IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04062476.html

Examining the relationship between blockchain capabilities and organizational performance in the Indian banking sector

Author

Listed:
  • Poonam Garg

    (IMT - Institute of Management Technology [Ghaziabad])

  • Bhumika Gupta

    (IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Kanwal Nayan Kapil

    (MDI - Management Development Institute)

  • Uthayasankar Sivarajah

    (University of Bradford)

  • Shivam Gupta

    (NEOMA - Neoma Business School)

Abstract

Blockchain has enormous capabilities to transform the traditional business models in countless ways. Banks in India are building collaborative blockchain ecosystems to create an innovative business model and disrupt the traditional one to create further competitive advantages. The purpose of this study is to examine the relationship between blockchain capabilities (BCC), competitive advantages (CA) and organizational performance (OP). Further, to evaluate the mediating role of CA on the relationship between BCC and OP. In this context, scientific research model consisting of a hypothesis has been developed from the existing literature. The proposed model was tested using statistical data collected from Blockchain specialists, blockchain product marketing managers, experts of future and emergent technology and VP/AVP/Chief Manager/Branch head of banks/ financial Analyst/divisional Managers who are involved in planning and deployment of practical blockchain in banking/financial sector. Data was analyzed and tested through AMOS 22.0 and process macro using a sample of 289 responses. Our empirical result indicated that there is a significant positive relationship between BCC, CA and OP. Furthermore, relationship of BCC and OP partially mediated CA. This paper presents originality and contributes towards the body of knowledge on this subject to understand the relationship and mediation role of CA on the relationship between BCC and OP in Indian banking sector.

Suggested Citation

  • Poonam Garg & Bhumika Gupta & Kanwal Nayan Kapil & Uthayasankar Sivarajah & Shivam Gupta, 2025. "Examining the relationship between blockchain capabilities and organizational performance in the Indian banking sector," Post-Print hal-04062476, HAL.
    • Handle: RePEc:hal:journl:hal-04062476
    DOI: 10.1007/s10479-023-05254-0
    Note: View the original document on HAL open archive server: https://hal.science/hal-04062476v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-04062476v1/document
    Download Restriction: no
    File URL: https://libkey.io/10.1007/s10479-023-05254-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ashutosh Sheel & Vishnu Nath, 2019. "Effect of blockchain technology adoption on supply chain adaptability, agility, alignment and performance," Management Research Review, Emerald Group Publishing Limited, vol. 42(12), pages 1353-1374, August.
    2. G Tomas M Hult & David J Ketchen & David A Griffith & Brian R Chabowski & Mary K Hamman & Bernadine Johnson Dykes & Wesley A Pollitte & S Tamer Cavusgil, 2008. "An assessment of the measurement of performance in international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 39(6), pages 1064-1080, September.
    3. Selgin, George, 2015. "Synthetic commodity money," Journal of Financial Stability, Elsevier, vol. 17(C), pages 92-99.
    4. Coyne, Kevin P., 1986. "Sustainable competitive advantage--What it is, what it isn't," Business Horizons, Elsevier, vol. 29(1), pages 54-61.
    5. Ying, Wenchi & Jia, Suling & Du, Wenyu, 2018. "Digital enablement of blockchain: Evidence from HNA group," International Journal of Information Management, Elsevier, vol. 39(C), pages 1-4.
    6. Julio Cesar Ferro de Guimarães & Eliana Andréa Severo & César Ricardo Maia de Vasconcelos, 2017. "Sustainable Competitive Advantage: A Survey of Companies in Southern Brazil," Brazilian Business Review, Fucape Business School, vol. 14(3), pages 352-367, May.
    7. Jörg Henseler & Marko Sarstedt, 2013. "Goodness-of-fit indices for partial least squares path modeling," Computational Statistics, Springer, vol. 28(2), pages 565-580, April.
    8. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    9. Ashutosh Sheel & Vishnu Nath, 2019. "Effect of blockchain technology adoption on supply chain adaptability, agility, alignment and performance," Management Research Review, Emerald Group Publishing Limited, vol. 42(12), pages 1353-1374, August.
    10. Michael A. Hitt & R. Duane Ireland & S. Michael Camp & Donald L. Sexton, 2001. "Strategic entrepreneurship: entrepreneurial strategies for wealth creation," Strategic Management Journal, Wiley Blackwell, vol. 22(6‐7), pages 479-491, June.
    11. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.
    12. Pilkington Marc, 2016. "Blockchain Technology: Principles and Applications," Post-Print halshs-01231205, HAL.
    13. Li, Suhong & Ragu-Nathan, Bhanu & Ragu-Nathan, T.S. & Subba Rao, S., 2006. "The impact of supply chain management practices on competitive advantage and organizational performance," Omega, Elsevier, vol. 34(2), pages 107-124, April.
    14. Alexander Grech & Anthony Camilleri, 2017. "Blockchain in Education," JRC Research Reports JRC108255, Joint Research Centre.
    15. Yogesh K. Dwivedi & David Wastell & Sven Laumer & Helle Zinner Henriksen & Michael D. Myers & Deborah Bunker & Amany Elbanna & M. N. Ravishankar & Shirish C. Srivastava, 2015. "Research on information systems failures and successes: Status update and future directions," Information Systems Frontiers, Springer, vol. 17(1), pages 143-157, February.
    16. Ye Guo & Chen Liang, 2016. "Blockchain application and outlook in the banking industry," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 2(1), pages 1-12, December.
    17. Samwel Macharia Chege & Daoping Wang & Shaldon Leparan Suntu, 2020. "Impact of information technology innovation on firm performance in Kenya," Information Technology for Development, Taylor & Francis Journals, vol. 26(2), pages 316-345, April.
    18. Kshetri, Nir, 2018. "1 Blockchain’s roles in meeting key supply chain management objectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 80-89.
    19. Wood, Robert & Bandura, Albert & Bailey, Trevor, 1990. "Mechanisms governing organizational performance in complex decision-making environments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 46(2), pages 181-201, August.
    20. Alexandru IONESCU & Nicoleta Rossela DUMITRU, 2015. "The Role Of Innovation In Creating The Company’S Competitive Advantage," EcoForum, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 4(1), pages 1-14, January.
    21. Jessica Braojos & Jose Benitez & Javier Llorens, 2019. "How do social commerce-IT capabilities influence firm performance? Theory and empirical evidence," Post-Print hal-02057780, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dimple & Mamta Tripathi, 2024. "Bridging the Gap Between High-Performance Work System and Organizational Performance: Role of Organizational Agility, Transformational Leadership, and Human Resource Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 369-393, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Poonam Garg & Bhumika Gupta & Kanwal Nayan Kapil & Uthayasankar Sivarajah & Shivam Gupta, 2025. "Examining the relationship between blockchain capabilities and organizational performance in the Indian banking sector," Annals of Operations Research, Springer, vol. 348(3), pages 1513-1546, May.
    2. Abdullah Kaid Al-Swidi & Mohammed A Al-Hakimi & Hussam Al Halbusi & Jaithen Abdullah Al Harbi & Hamood Mohammed Al-Hattami, 2024. "Does blockchain technology matter for supply chain resilience in dynamic environments? The role of supply chain integration," PLOS ONE, Public Library of Science, vol. 19(1), pages 1-22, January.
    3. Venkataiah Chittipaka & Satish Kumar & Uthayasankar Sivarajah & Jana Lay-Hwa Bowden & Manish Mohan Baral, 2023. "Blockchain Technology for Supply Chains operating in emerging markets: an empirical examination of technology-organization-environment (TOE) framework," Annals of Operations Research, Springer, vol. 327(1), pages 465-492, August.
    4. Kirti Nayal & Rakesh D. Raut & Balkrishna E. Narkhede & Pragati Priyadarshinee & Gajanan B. Panchal & Vidyadhar V. Gedam, 2023. "Antecedents for blockchain technology-enabled sustainable agriculture supply chain," Annals of Operations Research, Springer, vol. 327(1), pages 293-337, August.
    5. Latan, Hengky & Lopes de Sousa Jabbour, Ana Beatriz & Sarkis, Joseph & Chiappetta Jabbour, Charbel Jose & Ali, Murad, 2024. "The nexus of supply chain performance and blockchain technology in the digitalization era: Insights from a fast-growing economy," Journal of Business Research, Elsevier, vol. 172(C).
    6. Kaustov Chakraborty & Arindam Ghosh & Saurabh Pratap, 2023. "Adoption of blockchain technology in supply chain operations: a comprehensive literature study analysis," Operations Management Research, Springer, vol. 16(4), pages 1989-2007, December.
    7. Sunil Jauhar & Saurabh Pratap & Lakshay & Sanjoy Paul & Angappa Gunasekaran, 2023. "Internet of things based innovative solutions and emerging research clusters in circular economy," Operations Management Research, Springer, vol. 16(4), pages 1968-1988, December.
    8. Ulpan Tokkozhina & Ana Lucia Martins & Joao C. Ferreira, 2023. "Uncovering dimensions of the impact of blockchain technology in supply chain management," Operations Management Research, Springer, vol. 16(1), pages 99-125, March.
    9. Zhang, Jian & Zhang, Xuanjian & Liu, Wei & Ji, Ming & Mishra, Arunodaya Raj, 2022. "Critical success factors of blockchain technology to implement the sustainable supply chain using an extended decision-making approach," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    10. Toorajipour, Reza & Oghazi, Pejvak & Sohrabpour, Vahid & Patel, Pankaj C. & Mostaghel, Rana, 2022. "Block by block: A blockchain-based peer-to-peer business transaction for international trade," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    11. Tanković Ana Čuić & Prodan Marina Perišić & Benazić Dragan, 2023. "Consumer Segments in Blockchain Technology Adoption," South East European Journal of Economics and Business, Sciendo, vol. 18(2), pages 162-172, December.
    12. Mahmoona Khalil & Kausar Fiaz Khawaja & Muddassar Sarfraz, 2022. "The adoption of blockchain technology in the financial sector during the era of fourth industrial revolution: a moderated mediated model," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2435-2452, August.
    13. Pattanayak, Sirsha & Ramkumar, M. & Goswami, Mohit & Rana, Nripendra P., 2024. "Blockchain technology and supply chain performance: The role of trust and relational capabilities," International Journal of Production Economics, Elsevier, vol. 271(C).
    14. Yasmine Souissi & Ferdaws Ezzi & Anis Jarboui, 2024. "Blockchain Adoption and Financial Distress: Mediating Role of Information Asymmetry," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 3903-3926, March.
    15. Sahebi, Iman Ghasemian & Mosayebi, Alireza & Masoomi, Behzad & Marandi, Fatemeh, 2022. "Modeling the enablers for blockchain technology adoption in renewable energy supply chain," Technology in Society, Elsevier, vol. 68(C).
    16. Archana A Mukherjee & Rajesh Kumar Singh & Ruchi Mishra & Surajit Bag, 2022. "Application of blockchain technology for sustainability development in agricultural supply chain: justification framework," Operations Management Research, Springer, vol. 15(1), pages 46-61, June.
    17. Chen, R. & Chen, K. & Ou, Carol, 2023. "Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks," Other publications TiSEM 85ecf99c-76f0-416e-9604-d, Tilburg University, School of Economics and Management.
    18. Rizwan Manzoor & B. S. Sahay & Sujeet Kumar Singh, 2025. "Blockchain technology in supply chain management: an organizational theoretic overview and research agenda," Annals of Operations Research, Springer, vol. 348(3), pages 1307-1354, May.
    19. Zhengrong Yang & Shoaib Ali & Wei Tao & Hehong Chen, 2024. "From Transactions to Transformation: Exploring the Impact of Blockchain on Customer Financial Well-being," SAGE Open, , vol. 14(2), pages 21582440241, June.
    20. Yousefi, Samuel & Mohamadpour Tosarkani, Babak, 2022. "An analytical approach for evaluating the impact of blockchain technology on sustainable supply chain performance," International Journal of Production Economics, Elsevier, vol. 246(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04062476. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.