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From Goal-Achievement to the Maintenance of Relationships: Extending Business Process Models with Homeostasis and Appreciation

Author

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  • Rychkova Irina

    (CRI - Centre de Recherche en Informatique de Paris 1 - UP1 - Université Paris 1 Panthéon-Sorbonne)

  • Gil Regev

Abstract

We use homeostasis, the maintenance of steady states in an organism, to explain some of the decisions made by participants in a business process. We use Vickers's Appreciative System to model the homeostatic states with Harel's statecharts. We take the example of a PhD recruitment process formally defined between a faculty member, a graduate student candidate and a doctoral school. Our analysis uncovers some hidden process scenarios. As a result, these scenarios can be integrated into the process model and eventually taken into account by the process supporting software.

Suggested Citation

  • Rychkova Irina & Gil Regev, 2018. "From Goal-Achievement to the Maintenance of Relationships: Extending Business Process Models with Homeostasis and Appreciation," Post-Print hal-03982524, HAL.
    • Handle: RePEc:hal:journl:hal-03982524
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