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Applying a human factors engineering approach to heathcare IT applications: example of a medication CPOE project

Author

Listed:
  • Sylvia Pelayo

    (CIC Lille - Centre d'Investigation Clinique - Innovation Technologique de Lille - CIC 1403 - CIC 9301 - INSERM - Institut National de la Santé et de la Recherche Médicale - Université de Lille - CHRU Lille - Centre Hospitalier Régional Universitaire [CHU Lille])

  • Stéphanie Bernonville

    (LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201 - UVHC - Université de Valenciennes et du Hainaut-Cambrésis - CNRS - Centre National de la Recherche Scientifique)

  • Christophe Kolski

    (LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201 - UVHC - Université de Valenciennes et du Hainaut-Cambrésis - CNRS - Centre National de la Recherche Scientifique)

  • Marie-Catherine Beuscart-Zephir

    (CIC Lille - Centre d'Investigation Clinique - Innovation Technologique de Lille - CIC 1403 - CIC 9301 - INSERM - Institut National de la Santé et de la Recherche Médicale - Université de Lille - CHRU Lille - Centre Hospitalier Régional Universitaire [CHU Lille])

Abstract

This paper describes a Human Factors Engineering approach to a medication use system in a context of a hospital medication CPOE project. It presents the results obtained from the organizational analysis and describes the variations in distribution of tasks between the actors of the medication use process, depending on the organization of the work system. It then focuses on nurses' medication administration tasks including the preparation and update of pills dispensers. This situation may be characterized according to the distributed cognition framework. The high level organizational features have an impact on the quality and safety of the coordination and communication procedures characterizing the nurses' medication preparation and administration tasks.

Suggested Citation

  • Sylvia Pelayo & Stéphanie Bernonville & Christophe Kolski & Marie-Catherine Beuscart-Zephir, 2009. "Applying a human factors engineering approach to heathcare IT applications: example of a medication CPOE project," Post-Print hal-03446739, HAL.
    • Handle: RePEc:hal:journl:hal-03446739
    DOI: 10.3233/978-1-58603-979-0-334
    Note: View the original document on HAL open archive server: https://uphf.hal.science/hal-03446739
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