La dimension normative de l'évaluation des savoir-être : étude de la conformité perçue par rapport salarié-idéal

Do employees who deviate from employers' standards when asked to give the best image of themselves perceive themselves as conforming to the ideal employee in terms of interpersonal skills ? Is this socionormative distance voluntary or is it due to a lack of normative foresight ? This article presents the results of a qualitative study conducted among 45 employees in continuing training divided into four groups according to the difference in their scores on the Q-ISAT questionnaire with the positioning of employers resulting from Pasquier's work (2001a). The data collection then consisted of asking them to answer three open-ended questions in writing within a time limit of 20 minutes for each to explore their perceived compliance with the ideal employee. A content analysis was then carried out. The research system set up made it possible to identify the role played by two variables : "hetero-/autocentrism" opposing referencing to others or to oneself in the definition of the ideal employee, and "acceptance of the principle of adaptation". The limitations and contributions of these results are then discussed.