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Eau Méditerranée's Panopticon: Democratic Oversight for Deregulated Public Services

Author

Listed:
  • Isabelle Bourdon

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

  • Chris Kimble

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier, Euromed Marseille - École de management - Association Euromed Management - Marseille)

  • Eric Buffenoir

Abstract

How can democratic oversight of deregulated public services be provided without running the risk of reintroducing the layers of bureaucracy that deregulation was to remove? A study of the deregulation of water services provided by Eau Méditerranée in the south of France shows how a reworking of an 18th-century concept for increasing visibility in a prison environment, updated to take account of the capabilities of today's information technology, can help. By adopting a new approach to management transparency\textemdashmaking the wealth of data it holds freely available to its clients\textemdashEau Méditerranée found a novel way to provide a clear and credible form of accountability for local authorities without further increasing its bureaucratic workload. \textcopyright 2016 Wiley Periodicals, Inc.

Suggested Citation

  • Isabelle Bourdon & Chris Kimble & Eric Buffenoir, 2017. "Eau Méditerranée's Panopticon: Democratic Oversight for Deregulated Public Services," Post-Print hal-02014004, HAL.
    • Handle: RePEc:hal:journl:hal-02014004
    DOI: 10.1002/joe.21767
    as

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