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Le biais de commission : une explication de la mauvaise image des agents immobiliers

Author

Listed:
  • Thomas Lefebvre

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Fabrice Larceneux

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Arnaud Simon

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

In France most residential properties are sold through real estate brokerage agencies. Howeverbrokers generally have bad image from customers. The objective of this research is to identifya biais in the evaluation of broker's fees by the sellers which impact negatively the recommendintention about real estate broker.A conceptual framework based on the recommend intention about a real estate service is proposed.The empirically tested model shows that there is an incomputable gap of satisfactionbetween individuals having realized an intermediate transaction and those having contracteddirectly.

Suggested Citation

  • Thomas Lefebvre & Fabrice Larceneux & Arnaud Simon, 2014. "Le biais de commission : une explication de la mauvaise image des agents immobiliers," Post-Print hal-01901902, HAL.
    • Handle: RePEc:hal:journl:hal-01901902
    Note: View the original document on HAL open archive server: https://hal.science/hal-01901902
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