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Le Balanced Scorecard à l'épreuve de l'expérience : de l'assemblage d'un "puzzle" à la construction d'un "Lego"

Author

Listed:
  • Gérald Naro

    (MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

  • Denis Travaille

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

The BSC facing Experience. From assembling a "Puzzle" to building a "Lego"This introductive paper confront the Balanced Scorecard (BSC) with Simons' (1995) levers of control framework and to discuss its role in the various stages of the strategic process. Whereas several authors present the BSC above all as a system of diagnostic control, Simons' (1995) levers of control model leads us to question also the interactive representation of the BSC. Such an approach presents several theoretical and methodological implications on which we propose a discussion. In particular, the question of the nature and status of the strategy in the BSC is discussed.

Suggested Citation

  • Gérald Naro & Denis Travaille, 2011. "Le Balanced Scorecard à l'épreuve de l'expérience : de l'assemblage d'un "puzzle" à la construction d'un "Lego"," Post-Print hal-01829922, HAL.
    • Handle: RePEc:hal:journl:hal-01829922
    DOI: 10.3166/rfg.211.81-92
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