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Social Capital dimensions and the usage of Information Technology in buyer-supplier collaboration for New Product Development

Author

Listed:
  • Yassine Talas

    (G-SCOP_CC - Conception collaborative - G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - CNRS - Centre National de la Recherche Scientifique - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

  • Marie-Anne Le Dain

    (G-SCOP_CC - Conception collaborative - G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - CNRS - Centre National de la Recherche Scientifique - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

  • Valery Merminod

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

  • Lilia Gzara

    (G-SCOP_SIREP - Système d’Information, conception RobustE des Produits - G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - CNRS - Centre National de la Recherche Scientifique - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

  • Néstor Fabián Ayala

    (UFRGS - Universidade Federal do Rio Grande do Sul [Porto Alegre])

  • Alejandro Germán Frank

    (UFRGS - Universidade Federal do Rio Grande do Sul [Porto Alegre])

Abstract

Companies increasingly rely on Information Technology (IT) to support collaboration with suppliers for New Product Development (NPD). The purpose of this paper is to investigate the impact of Social Capital dimensions (cognitive, structural and relational) on the use of IT functionalities (project and resource management, knowledge management and cooperative work) in a buyer-supplier collaboration for NPD. In this regard, we conducted an in-depth case study with two suppliers of a manufacturer from the railway industry. Our findings suggest that lack of consideration of social capital dimensions within IT design will negatively impact the efficiency of use of IT functionalities. Our results provide valuable insight for IT managers to accurately address the design of collaborative IT tools.

Suggested Citation

  • Yassine Talas & Marie-Anne Le Dain & Valery Merminod & Lilia Gzara & Néstor Fabián Ayala & Alejandro Germán Frank, 2018. "Social Capital dimensions and the usage of Information Technology in buyer-supplier collaboration for New Product Development," Post-Print hal-01808725, HAL.
    • Handle: RePEc:hal:journl:hal-01808725
    as

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