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Information Systems and Trust : Issues for Live Cultural Performances

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  • Leïla Damak

    (LEGO - Laboratoire d'Economie et de Gestion de l'Ouest - UBS - Université de Bretagne Sud - UBO EPE - Université de Brest - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO EPE - Université de Brest - UBL - Université Bretagne Loire - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris])

  • Danielle Bouder-Pailler

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes)

Abstract

The aim of our research is to understand how the introduction of Information Systems in Cultural Organizations of Live Performances (COLP), influences : 1) the establishment of trust with the (non) spectators, an essential condition for positive attitudes toward the institution, 2) an increased trust on the part of spectators, which play an essential prescription role. In this perspective, we intend to respond to three questions: (1) Why and how are IS implemented in COLP? (2) Why must COLP establish the conditions for trust? (3) What are they and how do they promote positive behavior? We intend to answer these questions in theoretical terms, and to justify the causal model to be empirically tested at the request of culture professionals

Suggested Citation

  • Leïla Damak & Danielle Bouder-Pailler, 2009. "Information Systems and Trust : Issues for Live Cultural Performances," Post-Print hal-01688170, HAL.
  • Handle: RePEc:hal:journl:hal-01688170
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