IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01627582.html
   My bibliography  Save this paper

Registres de justification des managers face à la polémique de l'huile de palme : transition vers un marketing plus responsable ?

Author

Listed:
  • Laetitia Condamin

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Valérie-Inés de la Ville

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université, Axe 2 (2011-2016) : « Marchés, Cultures de consommation, Autonomie et Migrations » (MSHS Poitiers) - MSHS de Poitiers - Maison des sciences de l'homme et de la société de Poitiers - UP - Université de Poitiers = University of Poitiers - CNRS - Centre National de la Recherche Scientifique)

  • Cristina Badulescu

    (Axe 2 (2011-2016) : « Marchés, Cultures de consommation, Autonomie et Migrations » (MSHS Poitiers) - MSHS de Poitiers - Maison des sciences de l'homme et de la société de Poitiers - UP - Université de Poitiers = University of Poitiers - CNRS - Centre National de la Recherche Scientifique, CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

Abstract

The excessive use of palm oil, in food industry, lead to a strong controversy. Based on Boltanski and Thévenot justification model, this paper analyses on one side, the discourse of Nutella in this particular context of crisis communication and on the other side, it analyses the reactions of food industry marketing managers, faced with Nutella's justifications. This confrontation highlights the several logics of argumentation used by Nutella to justify itself among its stakeholders and the judgement of this communication work, by marketing professionals. This double analysis allows to understand how this Nutella gate lead marketing managers to adopt a reflexive approach on their own practise and their responsibility as marketers.

Suggested Citation

  • Laetitia Condamin & Valérie-Inés de la Ville & Cristina Badulescu, 2016. "Registres de justification des managers face à la polémique de l'huile de palme : transition vers un marketing plus responsable ?," Post-Print hal-01627582, HAL.
    • Handle: RePEc:hal:journl:hal-01627582
    Note: View the original document on HAL open archive server: https://hal.science/hal-01627582v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01627582v1/document
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01627582. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.