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Making sense with one(’s) voice(s)


  • Florence Allard-Poesi

    () (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)


This research aimed at increasing our understanding of how situation experienced as complex and turbulent, and so open to different interpretations, can change into non-equivocal through the leader’s sensemaking process, and how this process is related to different constructions of past and future. Relying on the diary of a mountaineering guide during a commercial expedition in Himalaya and an in-depth interviews, we analyzed how the leader made sense of two interruptions in his plan and decided to go back to Base Camp. Following Mead (1932; 1934)’s concept of sociality and an in-depth analysis of our empirical material, we develop and illustrate a model of individual sensemaking as an inner conversation where different social attitudes are voiced and reflected on. These different voices, that constitute the reflective part the self, may imply distinct constructions of the past and future, thereby increasing equivocality for the sensemaker, a situation that he will be able to suspend when the “I”, that is the performative aspect of the self, will act. Relying on this model, we show that emergence in the repertoire of actions is more liable to happen when different constructions of past and future dialogue with one another rather than speak with one voice.

Suggested Citation

  • Florence Allard-Poesi, 2017. "Making sense with one(’s) voice(s)," Post-Print hal-01576932, HAL.
  • Handle: RePEc:hal:journl:hal-01576932 Note: View the original document on HAL open archive server:

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    References listed on IDEAS

    1. Liming Liu & Mahmut Parlar & Stuart X. Zhu, 2007. "Pricing and Lead Time Decisions in Decentralized Supply Chains," Management Science, INFORMS, vol. 53(5), pages 713-725, May.
    2. Roman Kapuscinski & Sridhar Tayur, 2007. "Reliable Due-Date Setting in a Capacitated MTO System with Two Customer Classes," Operations Research, INFORMS, vol. 55(1), pages 56-74, February.
    3. So, Kut C. & Song, Jing-Sheng, 1998. "Price, delivery time guarantees and capacity selection," European Journal of Operational Research, Elsevier, vol. 111(1), pages 28-49, November.
    4. Abduh Sayid Albana & Yannick Frein & Ramzi Hammami, 2016. "Study of Client Reject Policies under Lead-Time and Price Dependent Demand," Working Papers hal-01250835, HAL.
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