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Making sense with one(’s) voice(s)

Listed author(s):
  • Florence Allard-Poesi


    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

Registered author(s):

    This research aimed at increasing our understanding of how situation experienced as complex and turbulent, and so open to different interpretations, can change into non-equivocal through the leader’s sensemaking process, and how this process is related to different constructions of past and future. Relying on the diary of a mountaineering guide during a commercial expedition in Himalaya and an in-depth interviews, we analyzed how the leader made sense of two interruptions in his plan and decided to go back to Base Camp. Following Mead (1932; 1934)’s concept of sociality and an in-depth analysis of our empirical material, we develop and illustrate a model of individual sensemaking as an inner conversation where different social attitudes are voiced and reflected on. These different voices, that constitute the reflective part the self, may imply distinct constructions of the past and future, thereby increasing equivocality for the sensemaker, a situation that he will be able to suspend when the “I”, that is the performative aspect of the self, will act. Relying on this model, we show that emergence in the repertoire of actions is more liable to happen when different constructions of past and future dialogue with one another rather than speak with one voice.

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    Paper provided by HAL in its series Post-Print with number hal-01576932.

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    Date of creation: 05 Jul 2017
    Publication status: Published in 33rd EGOS Colloquium , Jul 2017, Copenhague Denmark.
    Handle: RePEc:hal:journl:hal-01576932
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