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Perception de la norme de management de la qualité ISO 9001 et son influence sur l’attitude des salariés du secteur du transport routier de marchandises : une approche exploratoire

Author

Listed:
  • Arnaud Eve

    () (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

  • Laurence Ghier
  • Pierre-Antoine Sprimont

    () (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

Abstract

No abstract is available for this item.

Suggested Citation

  • Arnaud Eve & Laurence Ghier & Pierre-Antoine Sprimont, 2017. "Perception de la norme de management de la qualité ISO 9001 et son influence sur l’attitude des salariés du secteur du transport routier de marchandises : une approche exploratoire," Post-Print hal-01574350, HAL.
  • Handle: RePEc:hal:journl:hal-01574350
    Note: View the original document on HAL open archive server: https://hal.archives-ouvertes.fr/hal-01574350
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