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Les connaissances et les compétences du client revues par le "MARKETING QUANTIQUE": la co-création est possible !

Author

Listed:
  • Oleg Curbatov

    (CEPN - Centre d'Economie de l'Université Paris Nord - UP13 - Université Paris 13 - USPC - Université Sorbonne Paris Cité - CNRS - Centre National de la Recherche Scientifique)

Abstract

La mise en jeu de la compétence du client dans un processus du marketing de co-création retrouve quelques incohérences avec la logique-même de la notion de la compétence. Une vision de la compétence basée sur la mobilisation des ressources du client nous précise déjà mieux ce processus, mais encore peu exploré quant à l'activation des ressources microscopiques ondulatoire du client, celles de 'connaissances' et 'olfactives, sensorielles'. Or, la modélisation de la physique quantique qui s'est déjà retrouvée avec ce genre de problèmes face aux paradoxes de l'intrication d'éléments infiniment petits ( quantum propriétés ), nous amène à revisiter la typologie des compétences du client selon le principe quantique et autour du concept baptisé : "Marketing Quantique".

Suggested Citation

  • Oleg Curbatov, 2012. "Les connaissances et les compétences du client revues par le "MARKETING QUANTIQUE": la co-création est possible !," Post-Print hal-01509380, HAL.
  • Handle: RePEc:hal:journl:hal-01509380
    Note: View the original document on HAL open archive server: https://hal.science/hal-01509380
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