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What’s Next after Psychological Contract Violation?

Author

Listed:
  • Sylvie Guerrero

    (UQAM - Université du Québec à Montréal = University of Québec in Montréal)

  • Mickaël Naulleau

    (Audencia Business School)

Abstract

This article adopts a clinical perspective based on the theoretical framework of grief in order to examine individuals' reactions following psychological contract violation. By focusing on emotional intra-psychic phenomena, the study provides evidence of the enduring effects of psychological contract violation on individuals and the employment relationship. Sixty interviews conducted among eleven managers of a temporary employment agency experiencing major organizational changes show that psychological contract violation triggers a grief process within the individual when violation deprives that individual from achieving a highly-invested object at work. In these circumstances, individuals enter into a long grief process that deeply alters the employment relationship and modifies the amount and intensity of energy that they devote to their work.

Suggested Citation

  • Sylvie Guerrero & Mickaël Naulleau, 2016. "What’s Next after Psychological Contract Violation?," Post-Print hal-01432532, HAL.
    • Handle: RePEc:hal:journl:hal-01432532
    as

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