IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01286633.html
   My bibliography  Save this paper

Expectable use: An important facet of IT usage

Author

Listed:
  • Isabelle Walsh

    (SKEMA Business School)

  • Mireille Gettler Summa

    (Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres)

  • Michel Kalika

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, BSI - Business Science Institute)

Abstract

In this article, we add to the growing body of recent theoretical literature on usage, which remains fragmented. We propose a new concept emerging from our work – expectable use – as a dispositional facet of IT usage that may evolve over time, depending on training and context. This facet of usage represents the user's disposition, or inclination, to use any IT (digital devices, software, etc.) pro-actively and in a self-determined fashion; it includes affective, cognitive and behavioral elements that result from both individual and group factors. With a classic grounded theory stance, we use mixed data and techniques, both qualitative and quantitative, to conceptualize, define, and model this new variable; we develop a quantitative index to assess it at a given moment in time. As a result of our work, we also propose that expectable use should significantly explain effective use and utilization.

Suggested Citation

  • Isabelle Walsh & Mireille Gettler Summa & Michel Kalika, 2016. "Expectable use: An important facet of IT usage," Post-Print hal-01286633, HAL.
    • Handle: RePEc:hal:journl:hal-01286633
    DOI: 10.1016/j.jsis.2016.01.003
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01286633. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.