IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01272170.html
   My bibliography  Save this paper

Open source development : examining bugs reporting activity among Mozilla community participants

Author

Listed:
  • Héla Masmoudi

    (SES - Département Sciences Economiques et Sociales - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris)

  • Imed Boughzala

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

The emerging empirical literature on Open Source communities indicates that a majority of code writing and communication activity is concentrated with a few contributors, the "core" (maintainers). However, these communities allow and encourage participation from anybody, the "periphery". The focus of this work is on explaining how distributed communities solve software problems through the participation of a large number of participants. In particular, this paper investigates interaction, collaboration and division of labor between the core and periphery in a distributed problem-solving activity. Using a linguistic method of analysis, we study bugs that affected Firefox Internet browser as reflected in the discussions and actions reported in Bugzilla (the Mozilla's bug tracking system). As results, we find various categories in the modes of interaction between the core and periphery participants of the community and suggest that interactions are influenced by their status.

Suggested Citation

  • Héla Masmoudi & Imed Boughzala, 2013. "Open source development : examining bugs reporting activity among Mozilla community participants," Post-Print hal-01272170, HAL.
    • Handle: RePEc:hal:journl:hal-01272170
    DOI: 10.1109/ICCITechnology.2013.6579535
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01272170. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.