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Bridging cultural discontinuities in global virtual teams : role of cultural intelligence

Author

Listed:
  • Anuragini Shirish

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Imed Boughzala

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Shirish C. Srivastava

    (HEC Paris - Recherche - Hors Laboratoire - HEC Paris - Ecole des Hautes Etudes Commerciales)

Abstract

Prior research on global virtual teams (GVTs) identifies ‘cultural discontinuity' as a salient boundary that needs to be bridged for better performance. Grounding the study in organizational discontinuity theory (ODT), we propose cultural intelligence (CQ) as one of the modalities through which cultural discontinuities in GVTs could possibly be bridged. Situating the discussion, in transactional model of stress and coping (TMSC), we develop a CQ nomological network describing the inter-relationships and mechanisms through which different CQ dimensions influence GVT performance. Further, leveraging compensatory adaptation theory (CAT) we hypothesize the significant role of structural adaptation (role str ucture adaptation), in addition to behavioral adaptation (CQ behavior), in the proposed CQ framework for the GVT context. The theorized model is tested via data collected through a two-wave survey design comprising 128 GVT members in 32 teams. Study provides support to the extended CQ nomological network and makes several valuable theoretical and practical contributions.

Suggested Citation

  • Anuragini Shirish & Imed Boughzala & Shirish C. Srivastava, 2015. "Bridging cultural discontinuities in global virtual teams : role of cultural intelligence," Post-Print hal-01243518, HAL.
    • Handle: RePEc:hal:journl:hal-01243518
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    Cited by:

    1. Rudolf Kampf & Silvia Lorincová & Miloš Hitka & Ondrej Stopka, 2017. "Generational Differences in the Perception of Corporate Culture in European Transport Enterprises," Sustainability, MDPI, vol. 9(9), pages 1-14, September.

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