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Tableaux de bord : donner du sens à vos indicateurs

Author

Listed:
  • Carla Mendoza

    (ESCP-EAP - ESCP-EAP - Ecole Supérieure de Commerce de Paris)

  • Marie-Hélène Delmond

    (GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique)

  • Hélène Loning

    (GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique)

  • Madeleine Besson

    (IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Carole Bonnier

    (ESCP-EAP - ESCP-EAP - Ecole Supérieure de Commerce de Paris)

  • Olivier Bruel

    (GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique)

Abstract

Bâti sur des cas réels d'entreprises, cet ouvrage constitue un guide particulièrement utile pour les managers: il présente une approche originale qui prend le meilleur des Balanced Score Cards et d'OVAR pour mettre au point des tableaux de bord répondant aux besoins des décideurs.

Suggested Citation

  • Carla Mendoza & Marie-Hélène Delmond & Hélène Loning & Madeleine Besson & Carole Bonnier & Olivier Bruel, 2011. "Tableaux de bord : donner du sens à vos indicateurs," Post-Print hal-01217554, HAL.
  • Handle: RePEc:hal:journl:hal-01217554
    as

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