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When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes

Author

Listed:
  • François Grima

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

  • Pascal Paille

    (grefid - grefid - ULaval - Université Laval [Québec])

  • Denis Bernardeau Moreau

    (ACP - Analyse Comparée des Pouvoirs - UPEM - Université Paris-Est Marne-la-Vallée)

Abstract

The purpose of this research was to examine the relationship between managers and their subordinates. The framework of social exchange theory was used in order to examine whether subordinates demonstrate effort at work and remain in exchange of support by their manager. Using a sample of employees (N = 704) working for a provincial government in Canada, the results indicate that perceived supervisor support, trust in the supervisor reduce the likelihood that a public sector employee will leave their job or procrastinate at work, through commitment to their supervisor. The results are discussed in the light of public management research.

Suggested Citation

  • François Grima & Pascal Paille & Denis Bernardeau Moreau, 2013. "When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes," Post-Print hal-01174098, HAL.
  • Handle: RePEc:hal:journl:hal-01174098
    DOI: 10.1177/0020852313501248
    as

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