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A double-loop learning system for knowledge transfer and reuse in groups: application of a roadmapping approach

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Listed:
  • Philippe Rauffet

    (Lab-STICC_UBS_CID_IHSEV - Lab-STICC - Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance - UEB - Université européenne de Bretagne - European University of Brittany - ENIB - École Nationale d'Ingénieurs de Brest - UBS - Université de Bretagne Sud - UBO - Université de Brest - Télécom Bretagne - IBNM - Institut Brestois du Numérique et des Mathématiques - UBO - Université de Brest - ENSTA Bretagne - École Nationale Supérieure de Techniques Avancées Bretagne - IMT - Institut Mines-Télécom [Paris] - CNRS - Centre National de la Recherche Scientifique)

  • Catherine M. da Cunha

    (IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique)

  • Alain Bernard

    (IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper studies the problems of knowledge transfer and operational reuse in distributed organisations. These issues can be summarised by the inherent contradiction between "detecting and boosting local innovation" (so that group learns from its entities) and "coding, standardising and transferring good practices and organisational capabilities" (so as group teaches its entities). This paper enlists theoretical mechanisms to solve this 'learner/teacher' duality. Then, an IT framework is proposed to manage and assess locally and globally this organisational learning, illustrated by its use in an automotive supplier group. Finally, new developments are made to make the learning system more sustainable.

Suggested Citation

  • Philippe Rauffet & Catherine M. da Cunha & Alain Bernard, 2014. "A double-loop learning system for knowledge transfer and reuse in groups: application of a roadmapping approach," Post-Print hal-01121555, HAL.
    • Handle: RePEc:hal:journl:hal-01121555
    DOI: 10.1504/IJKL.2014.067171
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