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Problem solving methods as Lessons Learned System instrumentation into a PLM tool

Author

Listed:
  • Aurélie Bertin

    (SAFT [Bordeaux] - SAFT - Société des accumulateurs fixes et de traction)

  • Daniel Noyes

    (LGP - Laboratoire Génie de Production - ENIT - Ecole Nationale d'Ingénieurs de Tarbes - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse)

  • Philippe Clermont

    (LGP - Laboratoire Génie de Production - ENIT - Ecole Nationale d'Ingénieurs de Tarbes - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse)

Abstract

Among the continuous improvement tools of the performance in enterprise, the experience feedback represents undoubtedly an effective lever of progress by offering important prospects for a progression in almost all the industrial sectors. However, several reserves to its use slow down the diffusion of its employment. We are interested in the installation of experience feedback system in a partner enterprise. In this paper, we propose an instrumentation of a Lessons Learned System (LLS) by problem solving methods (PSM) and its integration with a product lifecycle management (PLM). These proposals support an improvement of LLS performance and a facility of his application.

Suggested Citation

  • Aurélie Bertin & Daniel Noyes & Philippe Clermont, 2012. "Problem solving methods as Lessons Learned System instrumentation into a PLM tool," Post-Print hal-01005542, HAL.
    • Handle: RePEc:hal:journl:hal-01005542
    Note: View the original document on HAL open archive server: https://hal.science/hal-01005542
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