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A dynamic methodology and associated tools to assess organizational capabilities

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  • Philippe Rauffet

    (Lab-STICC_UBS_CID_IHSEV - Lab-STICC - Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance - UEB - Université européenne de Bretagne - European University of Brittany - ENIB - École Nationale d'Ingénieurs de Brest - UBS - Université de Bretagne Sud - UBO - Université de Brest - Télécom Bretagne - IBNM - Institut Brestois du Numérique et des Mathématiques - UBO - Université de Brest - ENSTA Bretagne - École Nationale Supérieure de Techniques Avancées Bretagne - IMT - Institut Mines-Télécom [Paris] - CNRS - Centre National de la Recherche Scientifique)

  • Catherine M. da Cunha

    (IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique)

  • Alain Bernard

    (IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique)

Abstract

The assessment of organizational capabilities becomes a great challenge in extended and flexible organizations. This assessment is generally independent from the evaluation of operational results and could become isolated from the rest of the global performance system and face validity issues. This paper aims at creating new control loops by proposing a methodology and a toolbox. These help managers to regulate design and transfer discrepancies and to improve the assessment of organizational capabilities. These propositions are implemented and tested on the industrial case study of Valeo Group, which adopted the Organizational Capability Approach (OCA) in 2006.

Suggested Citation

  • Philippe Rauffet & Catherine M. da Cunha & Alain Bernard, 2014. "A dynamic methodology and associated tools to assess organizational capabilities," Post-Print hal-00864751, HAL.
    • Handle: RePEc:hal:journl:hal-00864751
    DOI: 10.1016/j.compind.2013.08.006
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