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Problématique de la veille informationnelle en contexte interculturel : étude de cas d'un processus d'identification d'experts vietnamiens

Listed author(s):
  • Philippe Lambert


    (ASIES EA 4512 - ASIES - Inalco - Institut National des Langues et Civilisations Orientales)

  • Sahbi Sidhom


    (KIWI - Knowledge Information and Web Intelligence - LORIA - Laboratoire Lorrain de Recherche en Informatique et ses Applications - INPL - Institut National Polytechnique de Lorraine - UHP - Université Henri Poincaré - Nancy 1 - Université Nancy 2 - CNRS - Centre National de la Recherche Scientifique - Inria - Institut National de Recherche en Informatique et en Automatique)

Registered author(s):

    The topics of this research cover all phases of expert identification process in a context of information monitoring. Identify scientists for technological expertise is relatively easy through infometric analysis. However, lots of scientists residing in developing countries still remains a challenge. How to proceed then since the largest part of them does not appear in bibliographic databases ? This question raises two problematics : firstly, how a firm has the necessity to find such experts and what is the utility of this ? Secondly, cross-cultural factor must be taken into account and represents a key of success to integrate foreign experts from developing countries into internal expertise teams of the firm. We take the case of Vietnamese experts as example, pointing out cultural characteristic features and difficulties we encountered relating to language and data treatment. We propose a computer treatment of a database, using Natural Language processing to identify experts and get a visual rendering of experts localization. A corollary aspect of our approach is to redefine the role and the responsabilities of information watcher regarding a cross-cultural environment.

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    Paper provided by HAL in its series Post-Print with number hal-00677794.

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    Date of creation: 13 May 2011
    Publication status: Published in Concepts et outils pour le management de la connaissance - ISKO-Maghreb 2011, May 2011, Hammamet, Tunisie. pp.N/c, 2013
    Handle: RePEc:hal:journl:hal-00677794
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