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Systèmes de Gestion des Connaissances pour la chaîne logistique intra-organisationnelle, Cas de la société BONFIGIOLI

  • Cécile Gaumand

    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

  • Alain Chapdaniel

    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

  • Aurélie Dudezert


    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

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    Optimisation of Supply Chain is today an issue for companies. This paper explores how Knowledge Management could improve the efficiency of Supply Chains. It investigates the specificities of knowledge of Supply Chain collaborators and the specificities of their management. With an Action Research methodology it proposes a framework and recommendations to design efficient Knowledge Management Systems for intra-organizational Supply Chains. It shows that in this context Information Technologies (TI) are rather used to change cognitive schemes than to manage knowledge. IT are used as artifacts that interact with individuals in creating, stocking, sharing and using organizational knowledge.

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    Paper provided by HAL in its series Post-Print with number hal-00509744.

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    Date of creation: 2010
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    Publication status: Published in Systèmes d'Information et Management, 2010, 15 (2), pp.99-124
    Handle: RePEc:hal:journl:hal-00509744
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