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Managing knowledge-based complexities through combined uses of Internet technologies

Author

Listed:
  • Cécile Godé

    (CReA - Centre de Recherche de l'École de l'air - Armée de l'air et de l'espace)

  • Pierre Barbaroux

    (CReA - Centre de Recherche de l'École de l'air - Armée de l'air et de l'espace)

Abstract

This chapter introduces a theoretical framework to study how Internet technologies provide organizations with additional capabilities to handle various forms of communication and decision-making complexities. In particular we investigate how specific use-based combinations of Internet technologies emerge within operational contexts. Principal illustrations are drawn from the U.S. military uses of Tactical Internet during recent operations in Afghanistan and Iraq. Military contexts offer relevant illustrations of organizations that use Internet within complex decision environments for which short-term responsiveness and tactical adaptability are critical. Within this framework, we discuss the conditions for which combined uses generate additional value for organizations, and we underline the active role play by final users in exploiting the benefits of Tactical Internet. Finally, we examine their additional value in the formulation of an effective technological strategy.

Suggested Citation

  • Cécile Godé & Pierre Barbaroux, 2008. "Managing knowledge-based complexities through combined uses of Internet technologies," Post-Print hal-00292839, HAL.
    • Handle: RePEc:hal:journl:hal-00292839
    as

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