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Cartographie des connaissances et gestion des ressources humaines: exemple de l'ambiguïté cognitive des Systèmes de Gestion des Connaissances

  • Aurélie Dudezert

    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

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    En étudiant l'usage d'un type de Système de Gestion des Connaissances (SGC) particulier (les cartographies de connaissances "métier") dans le contexte de la gestion des ressources humaines, cet article discute de la pertinence de leur utilisation en organisation. A partir d'une revue de littérature et d'une analyse de discours d'une dizaine de DRH d'organisations françaises, cette recherche souligne l'ambiguïté cognitive de ces SGC et les illusions qu'ils peuvent susciter pour l'allocation de connaissances.

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    Paper provided by HAL in its series Post-Print with number hal-00239370.

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    Date of creation: 05 Dec 2007
    Date of revision:
    Publication status: Published, Systèmes d'Information et Management, 2007, 12, 3, 31-56
    Handle: RePEc:hal:journl:hal-00239370
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