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The shape of digital transformation : a systematic literature review

Author

Listed:
  • Emily Henriette

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Mondher Feki

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Imed Boughzala

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

Abstract

Digital market has never been so unstable due to more and more demanding users and new disruptive competitors. CEOs from most of industries investigate digitalization opportunities. Through a Systematic Literature Review, we found that digital transformation is more than just a technological shift. According to this study, these transformations have had an impact on the business models, the opera- tional processes and the end-users experience. Considering the richness of this topic, we had proposed a research agenda of digital transformation in a managerial perspective.

Suggested Citation

  • Emily Henriette & Mondher Feki & Imed Boughzala, 2015. "The shape of digital transformation : a systematic literature review," Grenoble Ecole de Management (Post-Print) hal-02387019, HAL.
    • Handle: RePEc:hal:gemptp:hal-02387019
    Note: View the original document on HAL open archive server: https://hal.science/hal-02387019
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    Citations

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    Cited by:

    1. Nikolay Dragomirov, 2022. "Digital Transformation Perspectives in Warehousing – Initial Steps and Projections," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 6, pages 133-153.
    2. Scuotto, V & Nicotra, M. & Del Giudice, M. & Krueger, N. & Gregori, G.L., 2021. "A microfoundational perspective on SMEs’ growth in the digital transformation era," Journal of Business Research, Elsevier, vol. 129(C), pages 382-392.
    3. Francisco Javier Forcadell & Elisa Aracil & Fernando Ubeda, 2020. "Using reputation for corporate sustainability to tackle banks digitalization challenges," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2181-2193, September.
    4. Imed Boughzala & Nesrine Ben Yahia & Narjès Bellamine Ben Saoud & Wissem Eljaoued, 2022. "Shape it better than skip it: mapping the territory of quantum computing and its transformative potential," Post-Print hal-03825319, HAL.
    5. John Levesque & Cédric Dalmasso & Sophie Hooge, 2022. "Understanding the Impacts of Digital Transformation in the Service Industry: the Mutation of the Back-Office Function in the Insurance Sector," Post-Print hal-04068150, HAL.
    6. Ludvík Eger, 2022. "The demands on competencies for digital transformation and the perception of business students," International Journal of Teaching and Education, European Research Center, vol. 10(1), pages 10-26, April.
    7. Kupi, Maximilian, 2020. "Late to the Party? Agile Methods in British and German Government Institutions," SocArXiv 3j4sh, Center for Open Science.
    8. Somayeh Kariman, 2021. "Usage and Knowledge of Technological Advances in a Multi-Cultural Country: The Level of Digitalisation in the UAE, Dubai," Theory Methodology Practice (TMP), Faculty of Economics, University of Miskolc, vol. 17(01), pages 43-51.
    9. Prakriti Ghimire, 2021. "Digitalization Of Indigenous Knowledge In Nepal – Review Article," Acta Informatica Malaysia (AIM), Zibeline International Publishing, vol. 5(2), pages 42-47, August.
    10. César Torres Martín & Christian Acal & Mohammed El Homrani & Ángel Custodio Mingorance Estrada, 2021. "Impact on the Virtual Learning Environment Due to COVID-19," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
    11. Zarqa Shaheen Ali & Jiachen Song, 2022. "Digital Platforms and Real Estate Industry during COVID-19," International Real Estate Review, Global Social Science Institute, vol. 25(4), pages 499-523.
    12. Andreea-Florentina Crăciun & Alexandra-Mădălina Țăran & Grațiela Georgiana Noja & Marilen Gabriel Pirtea & Raluca-Ioana Răcătăian, 2023. "Advanced Modelling of the Interplay between Public Governance and Digital Transformation: New Empirical Evidence from Structural Equation Modelling and Gaussian and Mixed-Markov Graphical Models," Mathematics, MDPI, vol. 11(5), pages 1-25, February.
    13. Ziboud Van Veldhoven & Jan Vanthienen, 2022. "Digital transformation as an interaction-driven perspective between business, society, and technology," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 629-644, June.
    14. Amin, Adnan & Shah, Babar & Khattak, Asad Masood & Lopes Moreira, Fernando Joaquim & Ali, Gohar & Rocha, Alvaro & Anwar, Sajid, 2019. "Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods," International Journal of Information Management, Elsevier, vol. 46(C), pages 304-319.
    15. Fatih Gurcan & Gizem Dilan Boztas & Gonca Gokce Menekse Dalveren & Mohammad Derawi, 2023. "Digital Transformation Strategies, Practices, and Trends: A Large-Scale Retrospective Study Based on Machine Learning," Sustainability, MDPI, vol. 15(9), pages 1-23, May.
    16. Gong, Cheng & Ribiere, Vincent, 2021. "Developing a unified definition of digital transformation," Technovation, Elsevier, vol. 102(C).
    17. Tijan, Edvard & Jović, Marija & Aksentijević, Saša & Pucihar, Andreja, 2021. "Digital transformation in the maritime transport sector," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    18. Tommaso Agasisti & Federico Frattini & Mara Soncin, 2020. "Digital Innovation in Times of Emergency: Reactions from a School of Management in Italy," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    19. Diego Noceda-Davila & Silvia Lorenzo-Freire & Luisa Carpente, 2022. "Two-Stage Optimization Methods to Solve the DNA-Sample Allocation Problem," Mathematics, MDPI, vol. 10(22), pages 1-31, November.
    20. Marija Jović & Edvard Tijan & Doroteja Vidmar & Andreja Pucihar, 2022. "Factors of Digital Transformation in the Maritime Transport Sector," Sustainability, MDPI, vol. 14(15), pages 1-18, August.
    21. Kateryna Andriushchenko & Andrii Buriachenko & Olexandr Rozhko & Oksana Lavruk & Pavel Skok & Yaroslava Hlushchenko & Yelyzaveta Muzychka & Nataliia Slavina & Olena Buchynska & Viktoriia Kondarevych, 2020. "Peculiarities of sustainable development of enterprises in the context of digital transformation," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 2255-2270, March.

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    Keywords

    Digital transformation;

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