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Investigating the Role of Technology Adoption in Sustainable Healthcare Management for Non-Communicable Disease Patients in Malaysia

Author

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  • Saranya Sree Subramaniam

    (Faculty of Management, Multimedia University, Cyberjaya, 63100, Selangor, Malaysia Author-2-Name: Chinnasamy Agamudai Nambhi Malarvizhi Author-2-Workplace-Name: Faculty of Management, Multimedia University, Cyberjaya, 63100, Selangor, Malaysia Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - This research aimed to understand the factors influencing the use of Internet of Things (IoT) healthcare solutions by elderly patients with non-communicable diseases (NCDs) in Malaysia, utilising the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and the Health Belief Model (HBM) as guides for the study. Methodology/Technique - A sample of 30 respondents aged 60 years and older participated in the pilot survey, which was conducted using a structured questionnaire on a Likert-type scale. The data analysis was performed using the Statistical Package for Social Sciences (SPSS) version 28 to conduct descriptive statistics, frequency analyses, and reliability analyses to assess instrument consistency. Findings - Performance impact, trust, and task-technology fit were the most significant drivers of IoT adoption, while social influence and facilitating conditions played a minimal role. The results indicated that age, patients' preferences for tangible health, low benefit-centredness, user-friendliness, and data security, compared to source-based encouragement or infrastructure support. Novelty - The novelty of this study lies in the utilisation of UTAUT2 and HBM guidelines to examine IoT adoption among elderly NCD patients in Malaysia, an area that has been largely understudied in digital health. This study also provided a potential customised application for an IoT healthcare system to aid disease control among the elderly. Type of Paper - Empirical"

Suggested Citation

  • Saranya Sree Subramaniam, 2025. "Investigating the Role of Technology Adoption in Sustainable Healthcare Management for Non-Communicable Disease Patients in Malaysia," GATR Journals jmmr352, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:jmmr352
    DOI: https://doi.org/10.35609/jmmr.2025.10.4(1)
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    JEL classification:

    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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