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Access to Information of Disabled People on the Web: A Dispute between Accessibility and Digital Rights Management


  • Oranuch Sawetrattanasatian

    () (Faculty of Arts, Chulalongkorn University, Thailand Author-2-Name: Wariya Lamlert Author-2-Workplace-Name: Department of Library Science, Faculty of Arts, Chulalongkorn University, Phyathai Rd. Patumwan, 10330, Bangkok, Thailand Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)


Objective - The study aims to explore the dispute between accessibility and Digital Rights Management (DRM) for disabled people in accessing information on the Web. More specifically, this paper explores the challenges DRM has placed on them. Methodology/Technique - This study inspects the controversial interaction between accessibility and DRM in relation to disabled people's access to information on the Web using document analysis from a socio-legal perspective. Further, the black-letter law of some widely known and internationally cited regulations are used in the investigation and discussion. Findings & Novelty- It is argued that the regulations which are beneficial to the accessibility of disabled people are overruled by DRM. More specifically, the challenges posed by DRM include: (1) Negligence of disabled people's rights, (2) Conflict of accessibility, and (3) Ignorance of copyright-related exceptions. This study is a cross disciplinary study probing the issue of disabled people in both legal studies, through relevant legislation, and information studies, through the topic of information access on the Web. It examines and analyses major regulations issued by leading organizations across the two disciplines. The findings of this study may be beneficial to knowledge and practice to bridge the gap of human rights for information access, particularly for disabled people, and argues that both information and legal professionals should be responsible for this.

Suggested Citation

  • Oranuch Sawetrattanasatian, 2019. "Access to Information of Disabled People on the Web: A Dispute between Accessibility and Digital Rights Management," GATR Journals gjbssr541, Global Academy of Training and Research (GATR) Enterprise.
  • Handle: RePEc:gtr:gatrjs:gjbssr541

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    References listed on IDEAS

    1. Helberger, Natali & Kerényi, Kristóf & Krings, Bettina & Lambers, Rik & Orwat, Carsten & Riehm, Ulrich & van Gompel, Stef & Dufft, Nicole, 2004. "Digital Rights Management and Consumer Acceptability: A Multi-Disciplinary Discussion of Consumer Concerns and Expectations," MPRA Paper 6641, University Library of Munich, Germany, revised Nov 2004.
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    More about this item


    Accessibility; Digital Rights Management; Disabled People; Information Access; Web.;

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • K38 - Law and Economics - - Other Substantive Areas of Law - - - Human Rights Law; Gender Law
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • O34 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Intellectual Property and Intellectual Capital

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