Instruments of Control, Measures of Output: Contending Approaches to the Practice pf "Scientific" Management on Britain's Railways in the Early Twentieth Century
This paper examines the role of information in the management of railway entreprises from 1900 to c1921. Historically the railway sector has been as backward in adopting new management techniques. Only the North Eastern Railway and its use of statistical analysis for management control has been regarded as exemplifying best practice.
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