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Draft of Citizens Right to Grievance Redress Bill, 2011

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  • Department of Administrative Reforms Public Grievances

Abstract

A Bill to lay down an obligation upon every public authority to publish citizens charter stating therein the time within which specified goods shall be supplied and services be rendered and provide for a grievance redressal mechanism for non compliance of citizens charter and matter connected therewith or incidental thereto. URL:[http://www.darpg.gov.in/darpgwebsite_cms/document/file/Draft_Bill.pdf]. [Comments and suggestions which can be forwarded at the following email address by 23.11.2011: • pk.jha@nic.in • satish@arpg.nic.in].

Suggested Citation

  • Department of Administrative Reforms Public Grievances, 2011. "Draft of Citizens Right to Grievance Redress Bill, 2011," Working Papers id:4549, eSocialSciences.
    • Handle: RePEc:ess:wpaper:id:4549
    Note: Institutional Papers
    as

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