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Harnessing the potential of artificial intelligence to create public value in the Caribbean

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Abstract

Caribbean governments need to proactively harness and adopt artificial intelligence technology in public sector organizations to create public value. Despite its numerous benefits, public sector organizations in the Caribbean are lagging in artificial intelligence (AI) adoption. AI is a disruptive technology that has become increasingly ubiquitous and pervasive in modern societies. Extremely transformative, they have advanced rapidly, and affect virtually every aspect of our existence, including the way we interact with and transact within society. AI has provided many benefits, which were previously unimaginable, and has had a significant impact across diverse contexts, including education, healthcare, financial services, the delivery of justice, and the defence sector, to name a few. Today, many governments worldwide are at the nascent stages of integrating AI into their operations to gain efficiency and realize cost savings, improve the quality of services delivered to citizens, and enhance policymaking capabilities. The voluminous data that characterizes government agencies provides an ideal environment for adopting AI to learn from and efficiently process these data to resolve administrative problems in ways not previously possible.

Suggested Citation

  • -, 2024. "Harnessing the potential of artificial intelligence to create public value in the Caribbean," Sede Subregional de la CEPAL para el Caribe (Estudios e Investigaciones) 68820, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    • Handle: RePEc:ecr:col095:68820
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