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L’industria dei servizi Internet: Dinamiche settoriali di innovazione in Italia e nel Regno Unito


  • Nicoletta Corrocher



The rate of technical change that is characterising both the telecommunications and the computer industry has been a major driver of the evolution of a close and stable system into an open and dynamic one. The introduction of a cluster of new technologies has originated significant changes within the telecom system and within the economy as a whole. Important technological breakthroughs, culminated with the advent of the Internet, have created a new environment characterised by the convergence of knowledge base and competencies, industries and users previously belonging to separated sectors. In this context, it is possible to identify a sectoral system of the Internet services industry, as a collective outcome of the interaction among its various elements. One of the major features of this sectoral system is the co-evolution between technical change, organisational structure and institutional framework. This paper considers the convergence and merger of previously separated knowledge and technologies, and focuses on the relationships among different types of users, firms with different specialisations, non-firm organisations and sectoral institutions that are at the basis of the emergence of the Internet services industry. The emphasis will be on the innovation processes and on the sectoral dynamics and the research will examine in detail the evolution of this sectoral system in the UK and in Italy. The analysis is largely based upon a set of interviews conducted with Internet service providers in the two countries between June 1999 and March 2000.

Suggested Citation

  • Nicoletta Corrocher, 2002. "L’industria dei servizi Internet: Dinamiche settoriali di innovazione in Italia e nel Regno Unito," KITeS Working Papers 133, KITeS, Centre for Knowledge, Internationalization and Technology Studies, Universita' Bocconi, Milano, Italy, revised Nov 2002.
  • Handle: RePEc:cri:cespri:wp133

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    References listed on IDEAS

    1. Einhorn, Michael A, 1996. "Internet Voice, 'Cyberbypass,' Competitive Efficiency," Industrial and Corporate Change, Oxford University Press, vol. 5(4), pages 1067-1078.
    2. Cawley, Richard A, 1997. "Internet, lies and telephony," Telecommunications Policy, Elsevier, vol. 21(6), pages 513-532, July.
    3. Clark, David D, 1996. "Adding service discrimination to the Internet," Telecommunications Policy, Elsevier, vol. 20(3), pages 169-181, April.
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    More about this item


    Systems of innovation; Internet industry;

    JEL classification:

    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General


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