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(English) Un anno in rete: analisi statistica del report log del sito (Italiano) Un anno in rete: analisi statistica del report log del sito

Listed author(s):
  • Loredana Cerbara
  • Maria Girolama Caruso
Registered author(s):

    (English) The web site design and management of our institute has required more and more specialized competencies over the time. Our aim is to optimise the service offered by the web pages for both internal and external users. Our approach is to develop and apply data mining methods to web data, this enables the information and data retrieval connected to different topics of the web site according to the user interest. The optimisation is also related to usability and accessibility criteria. Of course it is necessary to take into account aims and characteristics of a research institute web site, which are completely different from a commercial one. The log files available on the server have been analysed using of the available data web mining technique. In this way we have obtained precious information on the behaviours of web visitors, even if the structure of the web site allowed us a limited data use at that moment. Nevertheless, it was possible to find important information for the optimisation of the web site and for carrying out new functionalities and services for the visitors. (Italiano) La gestione del sito web dell’istituto ha richiesto nel tempo competenze sempre più affinate e mirate ad ottimizzare il servizio offerto con le pagine pubblicate sia per gli utenti interni che per gli esterni. In tale ottica si pone la necessità di sviluppare ed applicare competenze di data mining ai dati disponibili in rete: ciò consente, oltre alla rilevazione delle aree del sito di maggior interesse, anche l’ottimizzazione del sito stesso in termini di fruibilità e facilità di accesso, tenendo ovviamente conto degli scopi e delle peculiarità di un sito afferente ad un istituto di ricerca e dalle caratteristiche assolutamente difformi da un sito di natura commerciale o di altra natura. Il file di log disponibile sul server è stato analizzato attraverso le tecniche di data web mining attualmente disponibili che hanno consentito di estrarre preziose informazioni sui comportamenti di visita alle pagine pubblicate anche se la particolare struttura del sito ne consente al momento un uso piuttosto limitato. Ciò nonostante è stato possibile reperire informazioni essenziali per l’ottimizzazione del sito stesso e per l’implementazione di nuove funzionalità e servizi per gli utenti visitatori.

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    Paper provided by National Research Council, Institute for Research on Population and Social Policies in its series IRPPS Working Papers with number 02-2004:2004.

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    Date of creation: 2004
    Handle: RePEc:cnz:wpaper:02-2004:2004
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