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Quality and TQM at Higher Education Institutions in the UK: Lessons from the University of East London and the Aston University

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  • Jashim Uddin Ahmed

    (North South University, Dhaka, Bangladesh)

Abstract

The objective of this article is to investigate the level of implication of Quality in the University of East London and TQM in the Aston University. The elements of Quality and Accountability are the major driving forces in academic institutions in the UK, and in this respect, the total quality management (TQM) movement has exploded, capturing the attention of educators at all levels. Certainly, higher education embraces the concept of TQM as a set of tools for planning continuous improvement. In wider context, TQM have all sought to achieve fundamental change in organizations. The focuses of these two cases are implication of Quality and TQM programme in the University of East London and Aston University respectively.

Suggested Citation

  • Jashim Uddin Ahmed, 2008. "Quality and TQM at Higher Education Institutions in the UK: Lessons from the University of East London and the Aston University," AIUB Bus Econ Working Paper Series AIUB-BUS-ECON-2008-12, American International University-Bangladesh (AIUB), Office of Research and Publications (ORP), revised Apr 2008.
    • Handle: RePEc:aiu:abewps:12
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    Cited by:

    1. Zalewska Elżbieta, 2021. "The Application of Continuous Quality Improvement Methods at Universities in the Opinion of Students and Lecturers of the University of Lodz," Folia Oeconomica Stetinensia, Sciendo, vol. 21(1), pages 175-189, June.

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