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Pre-Recorded Telephone Messages As An Alternative To Follow-Up Survey Reminder Postcards II: The Effectiveness Of Automated Telephone Reminder Messages Used During The 2007 Pennsylvania County Estimates Survey

Author

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  • McCarthy, Jaki S.

Abstract

Software which dials specified telephone numbers and delivers an automated telephone message was tested as an alternative to postcard reminders in the Pennsylvania County Estimates Survey. Similar to prior research (McCarthy, 2007), software automatically dialed and delivered a pre-recorded message to two randomly selected subsamples of operations. In the present experiment, one subsample received a message recorded by an unidentified speaker (the field office director) following the first mailing of the questionnaire. A second subsample received the same message recorded by the Pennsylvania Secretary of Agriculture. A third random sample received the same reminder message from the field office director, on a traditional postcard reminder delivered via US Postal Service mail. Response rates for each of these groups were compared to a control group which received no reminder. All three reminder groups had higher response rates than the control group, but unlike a previous test, the highest response rate was produced by the generic automated telephone message.

Suggested Citation

  • McCarthy, Jaki S., 2008. "Pre-Recorded Telephone Messages As An Alternative To Follow-Up Survey Reminder Postcards II: The Effectiveness Of Automated Telephone Reminder Messages Used During The 2007 Pennsylvania County Estimat," NASS Research Reports 235027, United States Department of Agriculture, National Agricultural Statistics Service.
    • Handle: RePEc:ags:unasrr:235027
    DOI: 10.22004/ag.econ.235027
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    File URL: https://ageconsearch.umn.edu/record/235027/files/RDD-08-04-mccarthy.pdf
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    1. McCarthy, Jaki S., 2007. "Pre-Recorded Telephone Messages As An Alternative To Follow-Up Survey Reminder Postcards: The Effectiveness Of Autodialer Software Used During The Pennsylvania County Estimates Survey," NASS Research Reports 235046, United States Department of Agriculture, National Agricultural Statistics Service.
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    Cited by:

    1. Tran, HoaiNam N. & Gerling, Michael W. & McCarthy, Jaki S. & O'Connor, Terry P., 2012. "The Effectiveness of Automated Reminder Messages Used on the 2007 Census of Agriculture and on the National Animal Health Monitoring System 2011 Small Producer Study," NASS Research Reports 234297, United States Department of Agriculture, National Agricultural Statistics Service.
    2. Dickey, Nancy J. & Riberas, Zulma T. & Tran, HoaiNam N., 2012. "The Effect of Different Correspondence Methods on Response Rates in the 2010 Census of Agriculture Content Test," NASS Research Reports 234363, United States Department of Agriculture, National Agricultural Statistics Service.
    3. repec:ags:unassr:234363 is not listed on IDEAS
    4. repec:ags:unassr:234297 is not listed on IDEAS

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    1. repec:ags:unassr:235027 is not listed on IDEAS
    2. Tran, HoaiNam N. & Gerling, Michael W. & McCarthy, Jaki S. & O'Connor, Terry P., 2012. "The Effectiveness of Automated Reminder Messages Used on the 2007 Census of Agriculture and on the National Animal Health Monitoring System 2011 Small Producer Study," NASS Research Reports 234297, United States Department of Agriculture, National Agricultural Statistics Service.
    3. Dickey, Nancy J. & Riberas, Zulma T. & Tran, HoaiNam N., 2012. "The Effect of Different Correspondence Methods on Response Rates in the 2010 Census of Agriculture Content Test," NASS Research Reports 234363, United States Department of Agriculture, National Agricultural Statistics Service.
    4. repec:ags:unassr:234363 is not listed on IDEAS
    5. repec:ags:unassr:234297 is not listed on IDEAS

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