IDEAS home Printed from
   My bibliography  Save this paper

Process benchmarking in the fruit and vegetable supply chain


  • Felfoldi, Janos
  • Galyasz, J.
  • Molnar, Andras


The purpose of this paper is to present the results of an international process benchmarking and to compile models of best practice business processes. The results of our international process benchmarking study allowed us to develop a framework, comprising three models, for better meeting customers’ needs. The first model presents how to understand and meet customers’ needs generally. The second model comprises those operations, work practices and business processes, which are essential in meeting customers’ needs. The third model (organisation designing model) helps the company to check, whether or not the operations, work practises and business processes of the second model can be found in and applied to the company.

Suggested Citation

  • Felfoldi, Janos & Galyasz, J. & Molnar, Andras, 2008. "Process benchmarking in the fruit and vegetable supply chain," 2008 International Congress, August 26-29, 2008, Ghent, Belgium 44385, European Association of Agricultural Economists.
  • Handle: RePEc:ags:eaae08:44385

    Download full text from publisher

    File URL:
    Download Restriction: no

    More about this item


    process benchmarking; customers’ needs; business processes; organisation designing model; Agribusiness;

    NEP fields

    This paper has been announced in the following NEP Reports:


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:eaae08:44385. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (AgEcon Search). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.