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To wait or not to wait: is that the question?

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  • Dijk, N Van

Abstract

In Holland the Dutch Postal Offices have changed to a single line waiting system in stead of multiple lines. Queues in the Soviet Union have substantially been reduced and almost vanished since the price liberalisation has set in. The old ordered queues at busstops in England seem to have changed into disordered ones nowadays. The popular word "bistro" for a french-type restaurant where one usually goes for a night-filling dinner, stems in fact from the Russian word "biistri" which means no less than just the opposite "quick". The phenomenon of waiting is enlightened from both a psychological and a quantitative perspective, it is argued how awareness for the relevant pshychological and quantitative factors can improve both the perception and the actual time of waiting in daily life situations.

Suggested Citation

  • Dijk, N Van, 1993. "To wait or not to wait: is that the question?," University of Amsterdam, Actuarial Science and Econometrics Archive 293152, University of Amsterdam, Faculty of Economics and Business.
    • Handle: RePEc:ags:amstas:293152
    DOI: 10.22004/ag.econ.293152
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