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Application Of Total Quality Management (Tqm) Systems And Programs (Deming/Juran/Six Sigma) To Lower Instructional Cost& Increase Quality Of Service In Colleges Of Agriculture


  • Nefstead, Ward E.
  • Gillard, Steve A.


I. History of the TQM movement II. Nature of the Problem: Escalating Costs of Instruction and Reduced Revenue III. Use of Cause-Effect Analysis (Isikawa Diagrams) IV. DMAIC Analysis and Six Sigma V. Use of Computer Software in DMAIC and Six Sigma VI. Summary and Conclusions

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  • Nefstead, Ward E. & Gillard, Steve A., 2004. "Application Of Total Quality Management (Tqm) Systems And Programs (Deming/Juran/Six Sigma) To Lower Instructional Cost& Increase Quality Of Service In Colleges Of Agriculture," 2004 Annual meeting, August 1-4, Denver, CO 20335, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
  • Handle: RePEc:ags:aaea04:20335

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    References listed on IDEAS

    1. Thorsell, Sara & Epplin, Francis M. & Huhnke, Raymond L., 2003. "Economies Of Size Of A Coordinated Biorefinery Feedstock Harvest System," 2003 Annual Meeting, February 1-5, 2003, Mobile, Alabama 35059, Southern Agricultural Economics Association.
    2. Tembo, Gelson & Epplin, Francis M. & Huhnke, Raymond L., 2003. "Integrative Investment Appraisal of a Lignocellulosic Biomass-to-Ethanol Industry," Journal of Agricultural and Resource Economics, Western Agricultural Economics Association, vol. 28(03), December.
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