IDEAS home Printed from https://ideas.repec.org/p/aal/abbswp/99-9.html
   My bibliography  Save this paper

Organisatorisk læring gennem den værdibaserede organisations fortællinger

Author

Listed:
  • Søren Nymark

Abstract

The article departs from an understanding of organizational learning as processes that code historical events into routines that guide behavior in organizations, and which is based on shared knowledge, insight, and mental models from the organizational memory. Focus is on knowledge-intensive organizations, which are characterized by a flat, integrative organizational structure, highly educated employees, and a management style in which management aims at creating conditions for learning and innovation in the organization contrary to telling employees what to do. The management style illustrated is value based management in which management communicates a shared foundation of values in the organization to employees and other stakeholders, and thus indirectly affects the organizational culture. Organizational stories are seen as a means for communicating the shared organizational values in order to influence the organizational memory, and thus change or maintain the organizational culture. A distinction between formal and informal organizational stories is made in the article. Formal stories are those told by management in for instance company newsletters, magazines, annual reports, and at employees meetings in order to affect the organizational culture by communicating a certain set of values, while informal stories function to make sense of ambiguous and paradoxical information and situations for the individual employee. Informal stories are told by all members of the organization. For instance by older members of the organization to new members who are not familiar with the organizational culture or a certain way of doing things in the organization that, from a strictly rational viewpoint, might seem illogical. To illustrate the above mentioned points, the high-tech company Hewlett-Packard is used as an example.

Suggested Citation

  • Søren Nymark, 1999. "Organisatorisk læring gennem den værdibaserede organisations fortællinger," DRUID Working Papers 99-9, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
  • Handle: RePEc:aal:abbswp:99-9
    as

    Download full text from publisher

    File URL: http://www3.druid.dk/wp/19990009.pdf
    Download Restriction: no

    References listed on IDEAS

    as
    1. Spagnolo, Giancarlo, 1999. "Social relations and cooperation in organizations," Journal of Economic Behavior & Organization, Elsevier, vol. 38(1), pages 1-25, January.
    2. Balakrishnan, Srinivasan & Koza, Mitchell P., 1993. "Information asymmetry, adverse selection and joint-ventures : Theory and evidence," Journal of Economic Behavior & Organization, Elsevier, vol. 20(1), pages 99-117, January.
    3. Foss, Nicolai Juul, 1993. "Theories of the Firm: Contractual and Competence Perspectives," Journal of Evolutionary Economics, Springer, vol. 3(2), pages 127-144, May.
    4. Pavel Pelikan, 1993. "Ownership of firms and efficiency: The competence argument," Constitutional Political Economy, Springer, vol. 4(3), pages 349-392, September.
    5. Rabin, Matthew, 1993. "Information and the Control of Productive Assets," Journal of Law, Economics, and Organization, Oxford University Press, vol. 9(1), pages 51-76, April.
    6. repec:mes:jeciss:v:30:y:1996:i:4:p:1212-1216 is not listed on IDEAS
    7. Milgrom, Paul & Roberts, John, 1987. "Bargaining and Influence Costs and the Organization of Economic Activity," Department of Economics, Working Paper Series qt32s7d4jv, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
    8. Christos N. Pitelis & Anastasia N. Pseiridis, 1999. "Transaction costs versus resource value?," Journal of Economic Studies, Emerald Group Publishing, vol. 26(3), pages 221-240, September.
    9. Adam M. Brandenburger & Harborne W. Stuart, 1996. "Value-based Business Strategy," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 5(1), pages 5-24, March.
    10. Richardson, G B, 1972. "The Organisation of Industry," Economic Journal, Royal Economic Society, vol. 82(327), pages 883-896, September.
    11. David J. TEECE, 2008. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," World Scientific Book Chapters,in: The Transfer And Licensing Of Know-How And Intellectual Property Understanding the Multinational Enterprise in the Modern World, chapter 5, pages 67-87 World Scientific Publishing Co. Pte. Ltd..
    12. Bengt Holmstrom & John Roberts, 1998. "The Boundaries of the Firm Revisited," Journal of Economic Perspectives, American Economic Association, vol. 12(4), pages 73-94, Fall.
    13. George Baker & Robert Gibbons & Kevin J. Murphy, 1994. "Subjective Performance Measures in Optimal Incentive Contracts," The Quarterly Journal of Economics, Oxford University Press, vol. 109(4), pages 1125-1156.
    14. Anoop Madhok & Stephen B. Tallman, 1998. "Resources, Transactions and Rents: Managing Value Through Interfirm Collaborative Relationships," Organization Science, INFORMS, vol. 9(3), pages 326-339, June.
    15. Winter, Sidney G, 1988. "On Coase, Competence, and the Corporation," Journal of Law, Economics, and Organization, Oxford University Press, vol. 4(1), pages 163-180, Spring.
    16. Bruce Kogut, 1991. "Joint Ventures and the Option to Expand and Acquire," Management Science, INFORMS, vol. 37(1), pages 19-33, January.
    17. Blois, K J, 1972. "Vertical Quasi-Integration," Journal of Industrial Economics, Wiley Blackwell, vol. 20(3), pages 253-272, July.
    18. Riordan, Michael H. & Williamson, Oliver E., 1985. "Asset specificity and economic organization," International Journal of Industrial Organization, Elsevier, vol. 3(4), pages 365-378, December.
    19. Amendola, Mario & Gaffard, Jean-Luc, 1994. "Markets and organizations as coherent systems of innovation," Research Policy, Elsevier, vol. 23(6), pages 627-635, November.
    20. Claude Ménard, 1994. "Organizations As Coordinating Devices," Metroeconomica, Wiley Blackwell, vol. 45(3), pages 224-247, October.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    Learning; organizational structure; organizational stories;

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aal:abbswp:99-9. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Keld Laursen). General contact details of provider: http://www.druid.dk/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.